Air-Tight Replacement Windows
- Having The Best Can Cost Less
Replacement Windows, Entry Doors & Storage System
Solutions
Air-Tight Home Products was founded in 1978 as a small
family business dedicated to the principle: We can build
a better window. Combining innovative design with premium
materials, quality workmanship, and a philosophy of total
customer service, Air-Tight delivered on this promise,
creating one of the most finely constructed and energy-efficient
vinyl replacement windows available. Just ask Air-Tight's
thousands upon thousands of satisfied customers in cities
throughout the central United States.
From that beginning, as Air-Tight Window Co., we have transformed
ourselves into the state-of-the-art, multi-product manufacturing
company now known as Air-Tight Home Products. In addition
to a diverse line of superior vinyl replacement windows,
we now offer a complete array of entry door systems and
storage system organizers (closets, garages, pantries,
laundry rooms). Throughout this period of growth, the
company never lost sight of its founding principles. Excellence
in quality, dependability, and service is still the hallmark
of everything we do.
At Air-Tight, we take care of everything — for YOU.
Providing Customers with Solutions goes beyond Products
Air-Tight has dedicated itself to you, the homeowner,
to provide superior solutions, not only in product design
and construction, but in sales and service, as well.
Air-Tight Home Products provides a professional team
of factory-direct sales consultants specially trained
to work directly with you on your home improvement requirements.
A first-rate customer service department is always directly
available to you, to ensure that your quality Air-Tight
products will continue to serve your individual needs.
Air-Tight Home Products is headquartered in the Greater
Cincinnati area. By centralizing its manufacturing,
Air-Tight is able to ensure the highest production quality.
In addition, a factory-direct sales force (versus a
multi-tiered dealer network) enables Air-Tight to provide
excellent pricing advantages to its customers.
To best serve the needs of its customers, Air-Tight Home
Products maintains a sales and service office for every
city in which we operate. Local Air-Tight sales teams,
service teams, and professional installation crews operate
from these facilities.
In the cities that we serve, Air-Tight professionals
are only minutes from your home!
Working with our Customers - the Total Air-Tight Experience
When you work with Air-Tight, our team stays with you
every step of the way. We want to ensure that you make
quality product choices, receive the best possible pricing
due to our factory-direct approach, and, if desired,
secure the financing that best suits your needs. Further,
our team directly supervises all aspects of manufacturing,
shipping, installation and service.
Step 1 - When you invite an Air-Tight professional product
& sales consultant into your home, you can be assured
that this expert is highly trained to recommend the
best solution for your window, door, or storage needs.
In addition to product recommendations and pricing,
our consultant is specially trained to discuss the details
of Air-Tight's array of financing options.
Step 2 - Once you have made your purchase decision,
our customer service department will contact you to
schedule a visit by an Air-Tight technician, who will
perform highly precise measurements for your new Air-Tight
products.
Step 3 - Each Air-Tight product is designed and manufactured
specifically for your home. Our craftsmen custom manufacture
products with precision, assisted by state-of-the-art,
computer controlled equipment.
Step 4 - Once crafted, your products will always remain
under the direct care of Air-Tight until your installation.
Air-Tight transports your products to your city via our
own fleet of trucks.
Step 5 - An Air-Tight representative will contact you
to arrange an installation appointment. One of our home
improvement professional teams will install your order,
taking care to cause the least disruption in your daily
household routine. Our customers frequently send us
letters noting the professionalism, skill, and courtesy
exemplified by these teams. Customers also note that
the Air-Tight crew showed up on time AND cleaned up after
themselves!
Step 6 - If at all necessary, an Air-Tight technician
is available to provide any after-installation service
adjustments. Use Air-Tight's convenient toll free number
to contact our Customer Service Department (1-877-AIR-TITE).
In summary, we endeavor to provide Total Quality Customer
Service. This is Air-Tight's commitment to the customer,
first exemplified by its founder, and continued today.
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