AirTite Home Products
- Having The Best Can Cost Less
Replacement Windows, Entry Doors & Storage System
Solutions
AirTite Home Products was founded in 1978 as a small
family business dedicated to the principle: We can build
a better window. Combining innovative design with premium
materials, quality workmanship, and a philosophy of total
customer service, AirTite delivered on this promise,
creating one of the most finely constructed and energy-efficient
vinyl replacement windows available. Just ask AirTite's
thousands upon thousands of satisfied customers in cities
throughout the central United States.
From that beginning, as AirTite Window Co., we have transformed
ourselves into the state-of-the-art, multi-product manufacturing
company now known as AirTite Home Products. In addition
to a diverse line of superior vinyl replacement windows,
we now offer a complete array of entry door systems and
storage system organizers (closets, garages, pantries,
laundry rooms). Throughout this period of growth, the
company never lost sight of its founding principles. Excellence
in quality, dependability, and service is still the hallmark
of everything we do.
At AirTite, we take care of everything — for YOU.
Providing Customers with Solutions goes beyond Products
AirTite has dedicated itself to you, the homeowner,
to provide superior solutions, not only in product design
and construction, but in sales and service, as well.
AirTite Home Products provides a professional team
of factory-direct sales consultants specially trained
to work directly with you on your home improvement requirements.
A first-rate customer service department is always directly
available to you, to ensure that your quality AirTite
products will continue to serve your individual needs.
AirTite Home Products is headquartered in the Greater
Cincinnati area. By centralizing its manufacturing,
AirTite is able to ensure the highest production quality.
In addition, a factory-direct sales force (versus a
multi-tiered dealer network) enables AirTite to provide
excellent pricing advantages to its customers.
To best serve the needs of its customers, AirTite Home
Products maintains a sales and service office for every
city in which we operate. Local AirTite sales teams,
service teams, and professional installation crews operate
from these facilities.
In the cities that we serve, AirTite professionals
are only minutes from your home!
Working with our Customers - the Total AirTite Experience
When you work with AirTite, our team stays with you
every step of the way. We want to ensure that you make
quality product choices, receive the best possible pricing
due to our factory-direct approach, and, if desired,
secure the financing that best suits your needs. Further,
our team directly supervises all aspects of manufacturing,
shipping, installation and service.
Step 1 - When you invite an AirTite professional product
& sales consultant into your home, you can be assured
that this expert is highly trained to recommend the
best solution for your window, door, or storage needs.
In addition to product recommendations and pricing,
our consultant is specially trained to discuss the details
of AirTite's array of financing options.
Step 2 - Once you have made your purchase decision,
our customer service department will contact you to
schedule a visit by an AirTite technician, who will
perform highly precise measurements for your new AirTite
products.
Step 3 - Each AirTite product is designed and manufactured
specifically for your home. Our craftsmen custom manufacture
products with precision, assisted by state-of-the-art,
computer controlled equipment.
Step 4 - Once crafted, your products will always remain
under the direct care of AirTite until your installation.
AirTite transports your products to your city via our
own fleet of trucks.
Step 5 - An AirTite representative will contact you
to arrange an installation appointment. One of our home
improvement professional teams will install your order,
taking care to cause the least disruption in your daily
household routine. Our customers frequently send us
letters noting the professionalism, skill, and courtesy
exemplified by these teams. Customers also note that
the AirTite crew showed up on time AND cleaned up after
themselves!
Step 6 - If at all necessary, an AirTite technician
is available to provide any after-installation service
adjustments. Use AirTite's convenient toll free number
to contact our Customer Service Department (1-877-AIR-TITE).
In summary, we endeavor to provide Total Quality Customer
Service. This is AirTite's commitment to the customer,
first exemplified by its founder, and continued today.
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